Thank you for your perserverance in fixing my washing machine. You don't appreciate having one until you have one that doesn't work! I had given up on this one but Justin figured it out. I think it was a weird problem with inconsistent symptoms and I give Justin a lot of credit for fixing it. I also appreciate Brandon's professionalism when he came out in the early stages of the problem. Thank you all! (I hope this machine lasts for a while) :)